XIO

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UK disclaimer: This website is intended solely to provide general information about the XIO mobile application. Access to trading and cryptoasset services is available only through the XIO app...

Legal and Regulatory

Cookie Policy

Effective: April 12, 2025

This Cookie Policy explains how XIO Genesis Ltd. uses cookies or other similar technologies (“Cookies”) in connection with our website, and our app (hereinafter referred to as the “Platforms”) and how you can manage your Cookie preferences. You may access and change your Cookie preferences at any time by visiting xio.ai/cookie-preferences. This Cookie Policy should be read together with our Privacy Policy, available at xio.ai/privacy, which provides more information about our privacy practices.
Our Platforms are designed for a global audience, and we strive to comply with applicable data protection and privacy laws worldwide. On our Platforms, we may link to other websites owned and operated by us or third parties. These third parties may also use Cookies or other similar technologies in accordance with their own policies. For information relating to these third parties and their use of cookies, please consult their policies as appropriate.This Privacy Notice explains how XIO Genesis LTD, XIO mobile application and xio.ai (collectively referred to as “we,” “us,” “our” or “XIO”) collects, uses, discloses, and otherwise processes personal data in connection with our website and mobile application.

Cookies

A cookie is a very small document, which often includes an anonymous unique identifier. Cookies are created when your browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server. Find out more about the use of cookies on www.allaboutcookies.org.

We also use other forms of technology (such as scripts, tags, and software development kits) that store or access information on your device which serve a similar purpose to cookies. We use tags that are attached to a URL so that we can recognise you if you click through to our Platforms from our emails, and monitor and analyse your engagement. When we refer to Cookies in this Cookie Policy, we are referring to both cookies and these similar technologies.

Types of Cookies we use

We may use the following types of Cookies:
Strictly Necessary Cookies. These Cookies are required to provide the core functionality of our Platforms and the services you request. They include, for example, Cookies relating to user authentication and security on the Platforms, and saving important user inputs (such as whether you have consented to the use of Cookies or not). These Cookies are essential and cannot be disabled without affecting the operation of our Platforms.
Performance Cookies. These Cookies allow us and our third-party service providers to analyse the usage and performance of the Platforms, and to improve the Platforms and our products and services. For example, these Cookies count the number of visitors and see how visitors move around the Website. These Cookies are used to collect technical information such as the last visit of the Platform, the number of pages visited, whether or not email communications are opened, which part of our Platforms or email communication are clicked on, and the length of time between clicks. This helps us improve how the Website works by ensuring that users can easily find what they need.
Functional Cookies. These Cookies are used to enhance the functionality and personalisation of our Platforms and services. For example, these Cookies are used to remember optional user preferences on the Platforms to personalise and improve the user experience. If disabled, certain features or personalised choices will not be remembered.
Marketing Cookies. These Cookies enable different advertising related functions. They may allow us and our third-party service providers to track your online activity, such as pages visited, links followed, and videos viewed, so we can make the Platform and the advertising displayed on it and across the web more relevant to your interests. These Cookies are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. If you do not consent to this category of Cookies, you may still receive generic advertising or service messages, though they may be less relevant to you and your interests.

Third party Cookies

Your use of the Platforms may result in some Cookies being placed and accessed by third parties. These third parties may include: Adjust, Arkose Labs, Apple, Branch, Google, Instapage, Meta, Microsoft, Mux, Parse.ly, Plaid, Sentry, Speak4, Sprig, Stripe, TikTok, Twilio, X. These services help us provide, analyse, and enhance our Platforms for users worldwide. You should review the privacy and cookie policies of these services to find out how these third parties use Cookies and whether your Cookie data will be transferred internationally, as such transfers may occur given our global operations.

Managing preferences

We respect your privacy and provide options to manage your Cookie preferences globally. You can adjust your Cookie preferences (including withdrawing your consent) in relation to non-strictly necessary Cookies by using the cookie banner on our Platforms. You can also manage your Cookie preferences.

If you do not want to accept Cookies or want to withdraw your consent, you may also be able to block them by adjusting the settings on your internet browser. Please note that because this is a setting on your browser, this adjustment may also block Cookies for any website you visit. You can visit www.aboutcookies.org and https://allaboutcookies.org which provide detailed information on managing Cookies in popular browsers.

Not accepting Cookies or withdrawing your consent to Cookies may affect your ability to benefit from the conveniences afforded by the use of Cookies and may affect your experience of the Platforms. For users in certain jurisdictions, local laws may grant additional rights regarding Cookie management, and we aim to comply with those requirements where applicable.

International Data Transfers

As a global platform, data collected through Cookies may be processed or stored in various countries, including the BVI or other jurisdictions where we or our third-party service providers operate. We take steps to ensure such transfers comply with applicable data protection laws, but the level of protection may vary by country. By using our Platforms, you consent to the international transfer and processing of your data as described in our Privacy Policy.

Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes in our practices from time to time. When we update it, we will revise the “Effective Date” entry above and post the new Cookie Policy. We may communicate any changes with you from time to time in a manner we determine, such as through our Platforms or via email, to ensure our global users are informed.

How to contact us

If you have any concerns, complaints, or if you would like further information regarding our use of Cookies on the Platforms, please contact us at support@xio.ai. We are committed to addressing your inquiries promptly, regardless of your location.

Important disclosures

XIO Genesis Ltd solely provides non-custodial software solutions. Any references to trading, exchange, or transfer functionality relate to integrations with independent third-party providers. Wallet functionality within the XIO app is self-custodial; users remain solely responsible for the security and management of their digital assets.

This content is for informational purposes only and is not legal, tax, investment, financial, or other advice. You should not take, or refrain from taking, any action based on any information contained herein, or any other information that we make available at any time, including blog posts, data, articles, links to third-party content, discord content, news feeds, tutorials, tweets, and videos. Before you make any financial, legal, technical, or other decisions, you should seek independent professional advice from a licensed and qualified individual in the area for which such advice would be appropriate. This information is not intended to be comprehensive or address all aspects of XIO Genesis Ltd or its products. You shall not purchase or otherwise acquire any of our token products if you are: a citizen, resident (tax or otherwise), green card holder, incorporated in, owned or controlled by a person or entity in, located in, or have a registered office or principal place of business in the U.S. (a "U.S. Person"), or if you are a person in any jurisdiction in which such offer, sale, and/or purchase of any of our token products is unlawful, prohibited, or unauthorized (together with U.S. Person, a "Restricted Person"). The term "Restricted Person" includes, but is not limited to, any natural person residing in, or any firm, company, partnership, trust, corporation, entity, government, state or agency of a state, or any other incorporated or unincorporated body or association, association or partnership (whether or not having separate legal personality) that is established and/or lawfully existing under the laws of, a jurisdiction in which such offer, sale, and/or purchase of any of our token products is unlawful, prohibited, or unauthorized). You shall not resell or otherwise transfer any of our token products to any Restricted Person. The transfer or resale of any of our token products to any Restricted Person is not permitted. You shall read the Terms of Service and use our Website in compliance with the Terms of Service.